With the increasing demand for bilingual customer support where agents are able to assist customers in their language of preference, Cantonese Call Center takes the initiative in bridging the distance between businesses and the Asian market through its bilingual call center services.
Designed to meet the highest international standards, the voice and non-voice customer service and technical support solutions offered by Cantonese Call Center are constantly improved by topnotch quality assurance methods and time-tested management practices.
Moreover, the outsourcing provider takes pride in its workforce. By taking language proficiency and cultural affinity into consideration during recruitment and training, Cantonese Call Center can guarantee clients with highly proficient Cantonese call center agents of unmatched caliber.
The need for Cantonese call center services continues to rise, as the language is widely used in 14 countries worldwide, including Macau and Hong Kong where Cantonese is the official language. Cantonese Call Center responds to this global demand by offering call center, live chat, and e-mail support services that businesses can use to connect with their diverse customer bases.
After being founded in 2006 as a telemarketing company in San Carlos, California, Cantonese Call Center decided to move its operations to Makati City, the prime business district of the Philippines. Since then, the company has become the go-to outsourcing provider of international businesses in need of bilingual customer service solutions.
By outsourcing to Cantonese Call Center, clients are able to concentrate on their core operations while a trusted company takes care of their business needs at an affordable rate. With top of the line technologies and excellent language and cultural training strategies, businesses can equip themselves with bilingual services that they can use not only to connect to their existing international customers, but to effectively engage with new markets as well.